With the new year comes new goals and resolutions that you hope to work towards for the next 365 days. It can be an exciting time full of new opportunities and chances for you to finally make those changes you have been thinking about in the past, but never quite set out to fulfill. For so many, changing their career is on the top of their resolutions list. Whether you have been unhappy in your current role, or you’re interested in taking the next step in your career path, it’s a great time to go for it. 

Read on for insider tips from a variety of recruiters and hiring managers at Encompass Health so you can be prepared when the opportunity you have been waiting for comes your way.

What the insiders have to say

Tasha Kelly, Senior talent acquisition manager
Home health and hospice

As a hiring manager, below are careful considerations I think about during the interviewing process:

  • Culture fit? Keeping my team in mind and remembering they also will have to work with this person.
  • Have they done their research on the company? It shows preparedness.
  • Attitude. Skills can be taught, but having a positive attitude or outlook is something that comes from within.
  • Professionalism.
  • Experience or relevant experience.

Katie Hill, senior recruiter for the southeast region
Inpatient rehabilitation

In regards to a resume, it is important to:

  • Ensure your contact information, including phone number and email, is correct. We may be contacting you on both. Be sure to check your voicemail and email (as well as junk mail!)
  • Be sure that your voicemail is not full. We want to be able to leave you a message to share our exciting opportunities!
  • Tell us your preference in terms of contacting you. Do you prefer a phone call, email or text message?

Anissa Ellis, branch director
Home health and hospice

Be open, honest and coachable in the interview. I have passed on candidates with incredible technical skills primarily because they presented as not coachable and not flexible. The healthcare industry, like most industries, is incredibly dynamic. Regulatory changes, best practice changes, staffing surplus (or shortages) – any number of things can and do crop up unexpectedly. You have to be willing to flow with the changes while still providing excellent patient care. It is a lot easier to teach someone the technical skills if they already have willingness to learn and adapt. 

Janell Heckler, recruiting manager, leadership
Inpatient rehabilitation 

When preparing for an interview: 

  • Prepare a list of questions for each person you are interviewing with (1-2 per person).  
  • Be well-groomed and dressed appropriately; better to be over dressed rather than under dressed (even for a clinical position).
  • Follow up after the interview with a thank you to the people you meet with. This goes a long way.
  • Bring a copy of your resume to the interview.  
  • Prepare for behavior-based questions.

Lane Mackey, branch director
Home health and hospice

Listen, then speak. Make sure you understand the questions being asked, and ask for clarification if needed. 

Do your research about the company and the position; this lets the hiring manager know that you are serious. 

Know what salary expectations you have going in.

Managers look for passion. For instance, I would hire someone with a little less experience if they show more passion for the position they are interviewing for.

Mark Hutchison, recruiter for the northeast region
Inpatient rehabilitation 

On asking questions during an interview: 

  • Be prepared to run your half of the interview. Think about what you want to know and formulate your questions. Bulleting them on paper is fine to jog your memory. Most people cannot remember them all in an interview. You are better to have a few more that you decide not to ask, than not have enough.
  • If you are interested, ask for the next step while you are there. The manager may not commit to anything, but you want to walk out with them knowing you are a serious candidate. This does not obligate you to work for them, but it moves you a step closer to an offer, which is the whole idea after all.

Stacey Mooney, senior talent acquisition manager
Home health and hospice

For advice on references and updating your resume:

  • Have your resume updated, relevant and without errors/inconsistencies. Make sure it’s in active voice, with specific examples of your accomplishments.
  • Make sure your list of professional references are notified and ready to respond quickly to potential employer reference checks.

To learn more about career opportunities at Encompass Health, we invite you to stay in touch with us by joining our talent community so a member of our recruitment team can email you with more information, or sign up to receive job alerts.

To pursue a career with Encompass Health, you can search for open opportunities near you.

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